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Are You Still In Love with your Business?

Well, we have just seen Valentine’s Day come and go and we are now heading full-on into a Leap Year, so it seems an appropriate

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ideal client
Do You Know Who Your Ideal Client Is?

Many business owners haven’t taken time to define who their ideal client is, and this can lead to problems. Identifying who your ideal client is can

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Build Client Loyalty with the Power of 4

We must wake up to the fact that going the extra mile for our clients may simply not be enough to keep them loyal over

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salon stand out
Tips to Make Your Salon Stand Out

With many towns boasting as many as 10 beauty salons within a 2 mile radius, you really do need to stand out in the marketplace,

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susan routledge business planning
Your Salon, Spa or Clinic Business Plan for SUCCESS!

One of the biggest mistakes that business owners commit these days is to believe that a business plan is something you would only do for

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promote your business
Promote Yourself and Your Business

This is such a grey area now and so many people get it wrong and it ends up backfiring on them. You really can promote yourself

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How to Properly Handle Salon NO SHOWS

One of the most common questions I get asked by Salon Owners is how to handle salon no shows. The first question I would always

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Be Knowledgeable about Beauty Treatments

The easiest way to WOW your clients and to knock spots off your competition is to be knowledgeable about beauty treatments. Keep yourself updated about

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excellent customer service for spa
How to Provide Excellent Client Service

You think you know your business, but how does everyone else see it? Are you providing excellent client service to make your clients coming back

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10 TOP TIPS TO SUCCESSFULLY ENTER & WIN BUSINESS AWARDS

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