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Maximise Your Gift Voucher Sales this Christmas!

Wouldn’t you like your share of a £5.4 billion gift voucher market? That’s what’s at stake in the UK gift voucher industry every single year.

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Interview with Catherine Trebble, Website & Social Media Expert

I’ve got a real treat for you this week… Last week I invited you to post all of your social media issues in the Ask

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3 Tips to Glitz Up Your Facebook for Xmas

If you haven’t done so already, it’s now time to focus on your Christmas marketing. We all like to glitz up a little for those

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How to Prevent Christmas No-Shows

One of the most common questions I get asked by Salon Owners, especially coming up to a busy period like the run-up to Christmas—is how

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How To Improve Your Client Retention by 1000%

However you price your services, and whichever type of client you’re trying to attract, you’ll always have competition. So how do you make sure that

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Are You Still Trying to Be Perfect?

This weekend I’ll be sharing the stage with some of the UK’s best salon owners at Pro Beauty North. We will be discussing “What we

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Salon Christmas Working Hours Explained…

As we officially leave Summer and head at full speed into Autumn, the next hot topic from your team will be what the salon Christmas

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Could Technology Shut Down Your Salon?

I am sure, like me, you’ve noticed the increase in salons sprouting up around every corner in towns and cities. I’m sure you’ve also noticed

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Sofa Chat with Stefania Rossi

Welcome to my First Sofa Chat with Susan I recorded with Utopia’s fabulous Stefania Rossi. Stef reveals how she managed to reverse the fortunes of

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