Welcome to my First Sofa Chat with Susan I recorded with Utopia’s fabulous Stefania Rossi. Stef reveals how she managed to reverse the fortunes of a salon she purchased, resulting in her winning Professional Beauty Employer of the Year. It’s an amazing story with loads of inspirational tips you’ll love.

How To Beat The Salon Discount Wars
Currently, It seems that everywhere you turn there is a deal site offering beauty, hair and aesthetic services at ridiculously low prices. There just seems to be an insurgence of deals on discount sites and on every street corner ready to entice your clients away from your business, and possibly never to return. I have