Interview with Britain’s Top Male Waxing Specialist – Andy Rouillard

This Interview with the amazingly talented Andy Rouillard is a great story of how Andy managed to turn just one service into a full time career, which then lead to a stream of income generating projects.

Learn how Andy diversified from being a Probation Officer, sidestepping Osteopathy on the way, to where he is today – what a journey! I challenge you not to be in stitches at his early waxing stories – Absolutely Hilarious!

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salon Discount wars

How To Beat The Salon Discount Wars

Currently, It seems that everywhere you turn there is a deal site offering beauty, hair and aesthetic services at ridiculously low prices. There just seems to be an insurgence of deals on discount sites and on every street corner ready to entice your clients away from your business, and possibly never to return. I have

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watching out for petty theft in salons

Petty Theft Or Innocent Neglect?

Now here’s a delicate subject: are your staff or clients stealing from you? If you’re thinking “No, of course not!”, but only have trust and faith to back you up, then I hope you’re not in for a shock. I’m constantly staggered by the number of salon owners I speak to who either know that

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Loosing customers and to aviod in your salon

Losing Customers – Here’s Why

As a hair or beauty business, you want to make a consistent, great impression on your client, whether he or she is a loyal regular or someone coming to the salon for the first time. While some first impressions can nowadays be formed through your website, online booking process or social media profile, your receptionist

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Do You Know What You Need To Make Your Salon, Spa Or Clinic A Profit Making Machine?

Answer A Few Simple Questions And Susan Will Personally recommend Five Things You Can Do To Improve Profitability In Your Salon Today!

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Susan Routledge is an award-winning beauty & aesthetic clinic owner, leading industry speaker, author and member of numerous beauty industry steering groups and judging panels.

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  • 72, Medomsley Road, Consett, Go. Durham. DH8 5HP